How udderly sucktastic.

I hope you take a big smelly dump in the bathroom on the plane. Yeah, that'd show 'em.

Who had an entire extra day to get his friend and her kids to Disneyworld, but still didn't? Busydad!

Seriously, I hope this isn't a sign of things to come. And I henceforth boycott United Airlines forever, for you two.

Blech.

Eat at Boma at the Animal Kingdom. Kick, mutha-fucking, Ass buffet. Not cheap, but worth it.

Wow, that really is sucktastic. Hope you're in the air on your way now.

Told 'ya to use the British accent, dude.

But it can only get better... right?

Oh yeah. The power of SEO. [insert wicked grin]

Ha. I'm not so pissed about this whole f-ing thing right now, because I have that awesome photo of my boys being 'frustrated.' Is Jack giving you the finger?

You need to revise this post so that every single time you mention their name, you link to their website. All those inbound links sometimes will get noticed, and perhaps a rep will contact you. I'm absolutely serious about this one.

And I'm so sorry about your sucktastic first day.

Oh, they do suck! Only $25 each for all that inconvenience? They were rushed for what? I could understand if it were Thanksgiving, spring break, or Christmas (oh, we had a United fiasco at Christmas before, grrrrr), but now? Did the Force not work on those mindless people, Master Jedi?
Do they not know how many future air travelers read your blog that may now decide to avoid traveling on their airline? They suck...

So I may have mentioned to Lolita how we went on the Disney Cruise a few years back and had an utterly underwhelming time due in part to the fact that the airlines failed to transfer our luggage to the boat like they were supposed to. And guess what airline that would have been? Ding Ding Ding!! Un-apologetic! Nothing like four days at sea with your two young children and only the clothes on your backs!

Hope you get unexpected upgrades and lots of sleep. Kids are too cute!

That is just awful! One trip for us (might have been united) the plane was broken but they couldn't get another one for hours and then they fixed it but then decided it wasn't, think they ended up getting the other plane. We are finally in the air on our way when someone messed up and gave their infant too much Dramamine and I think the baby was having seizures. They found a doc who ordered them to land ASAP, turned around the plan and landed in Indianapolis. At that point the pilot decided to call it a night so we had to wait for them to call in a new pilot and copilot, the flight attendants were nice enough to stay and do their job. After the new pilot came we got going and all was fine, we just missed our entire first day of vacation. I can't remember what they did to pay us back, I was kinda young, but it seriously sucked! I hope the rest of your vacation goes better, maybe best to stay in Cali next time!

gasp!! All this time, all this crazy stuff was happening?! The pictures are so cute and heartbreaking. Dude, I hate traveling and I hate airlines!! They suck. I hope the rest of the vacation makes up for it :(

Oh gawd ... that sounds like a horrible day. You need to tell United Airlines to suck it! Hope tonight's flight is uneventful.

Could this have happened at a better time? As tons and tons of bloggers prepare to purchase their tickets for a little blogging conference that is coming up in a few months? Maybe next time United Airlines decides to screw with what they think are regular people, United Airlines will google their passengers and figure out who they are first. Because some of them are big on the internet.

I hope when United Airlines googles themselves, they pull up THIS post first.

Who totally made me laugh my ass off about his craptastic day? BusyDad! (And yea, Jack is totally flipping the bird. Kid rules)

Oh wow! That's terrible. I see via Twitter you finally boarded. So sorry you lost a day at Disneyworld - the best place on Earth!

I'm with mommytime. I'd be emailling them this post rather soon.

You should totally send a little email to them letting the Powers That Be know what happened....how upset you are...and how you blogged about it for the whole world to see. With the airlines going through all they are going through you'd think the customer service would be a bit better.
Crossing my fingers you get out today!!!
dawn

dude...

That blows.

Better luck today.

Thank God I'm flying Continental when we go. Except my kids won't be all disappointed if something goes wrong because I'm not even telling them we're going to DisneyWorld til we're ON THE PLANE!

I totally refuse to fly on United (and US Airways) for this exact reason. They all have issues at some point or another, it's inevitable, but their customer service especially SUCKS. I prefer American, Jet Blue and Southwest.

BTW, I'm totally going to teach my little guy how to "use the force" with automatic doors. That totally rocks.

Have fun in Orlando :)

I love the entry, hate United. The first and ONLY time my husband ever flew with them, on the way home, they lost his luggage. And then, when he went to pick it up the next night (a 40 minute drive each way) after getting off work, they had closed their lost luggage office or whatever early. So he had to go back to the airport AGAIN the next day. Spending this entire time without toiletries, including his razor. And he's military. So no razor is NOT no problem.

Ay. Boycott united!

Ugh, what a nightmare.

If it's any consolation, I once got stranded in Denver because United cancelled my connecting flight home. They then refused to pay for a hotel until I threatened to sleep on the floor in front of the customer service desk in the airport. Even then, I had to request a "reimbursement" from United.

I hate United even more now that they have kept the most adorable little Jedis from their Disneyworld vacation. Have fun in Orlando if you ever get there :)

Hope you in the air now, but you realise you could probably be there now if you'd just left the airport after the first cockup and drove the whole way. Just saying.

UNITED IS CRAPTASTIC!!!! I'm flying them tonight on a red-eye to you guys - hope it goes smoothly.

Um. Hey dude. You DO know there's a California version of that particular theme park, like, right down the road, yeah?

That being said? I'm with you on the good old UA. I think they actually TRY to make things harder when they see you have a kid or kids in tow. Its company policy. And I would also like to point out how enjoyable the line at the LAX United Airlines terminal is with that one lone ticketing agent they put out by the curb. If you have to wait two hours for anything you should at least get an iPhone at the end.

Hope it ends up being a good trip.

VIRGIN RULES!!! or so i hear. you're flying that to your Whiskies of the World Expo. enjoy!

Perhaps a very witty, acerbic complaint letter (a la Virgin Airlines complaint letter) is in order? One that most definitely need to be published in full effect on BusyDadBlog so we can appropriately tweet, FB, and fwd to all friends. Hence, granting you the justice you OBVIOUSLY deserve. Perhaps they may even offer you a side job in Customer Relations where you'll conveniently pass on First Class upgrades and VIP lounge access to your loyal followers (I wouldn't say no).

Super Weak Sauce, United Airlines!

Glad you're there now and having fun.

WOW! That was some sucktastic customer service! I'm happy to see you are putting it behind you and enjoying your trip. Fury's smile in the photo of him and Mickey is adorable. Have fun!

I WILL NEVER FLY WITH THEM BECAUSE OF THIS! BASTARDS!

What bunch of dicks. That pic of the boys reading made me so sad!

Whew, so glad we are not flying UA on our overseas trip next month... here's hoping that Northwest/KLM doesn't screw anything up!

I only fly Southwest- it's a union thang! United is certainly showing why airlines in this country generally suck! Good Luck BD

That blows goats. Glad to see from your twitters that y'all made it to FL!

dude... just came from there. watch out for the pukefest. we had puking people EVERYWHERE we went. no lie.

Oh my. Best of luck! I hope the rest of your vacation goes better!

Ack, what a royal drag!!! I don't know if there are any great airlines anymore.

At least the boys had each other to keep themselves busy ... but it still sucked. I hope the rest of the holiday is a blast...

That sucks, royally!

I would be sending this to United Airlines and calling everyday until they do something about it!

What airlines will I not choose after reading this account? United Airlines! They suck.

It was allll worth it in the end when you got to meet me, tho. (You better say yes.)

I'd say, at least up to this stage, you definitely "busted". I also say you write a letter to United management complaining about this, and you should probably just point them write to this post on your highly influential blog.

They must make this write, and to be fair you must blog about it.

An epic tale to be sure but the hook for me was the journey from using "the Force on every automatic door at the airport," to "Quiet reading = Total defeat."

But just remember that in the end Disney Magic Mojo trumps all other bad corperate juju and makes everything ok. (Oooh, I do unabashadly love that Disney magic...)

I saw this on the AOL headlines about your fav airline: http://information.travel.aol.com/article/news-feeds/_a/united-airlines-to-unplug-number-for/20090211112709990001?ncid=AOLCOMMtravdynlsec0145

lovely!

is that child giving someone the bird?????

I keep hoping that with the economy headed the way it is, between people trying to keep their jobs and businesses trying to keep their customers, customer service will make it's way back up the priority list. Alas, this doesn't seem to be the case. Sorry you had such a terrible time. Hope you and the boys are having fun now. Awesome picture of all of them using the force!

I have also had my fair share of UA craptastic service. I cannot EVEN believe you had to pile BACK into a car to get food! HOLY HELL! That takes the cake. The poor kids. You should have given them a coffe each and let them loose in the lounge AND the First Class Area.

KEEP BELIEVING

Majorly sucktastic. Ugh :( I hope they make it up to you better than a measly $25 each! Ick!

Right cause in the worlds financial crisis and someone spends a SHITLOAD of money for airline tickets, it doesn't surprise me that an airline company would offer such CRAPPY customer service and not offer a significant reimbursement of some sort for their screwups.

I think someone needs to talk to Walter Bishop and get his secret to his teleportation device and tell airline companies to hit the road.

HAHA

This could have been me after that whole fiasco with United Airlines last week:

http://www.cnn.com/video/#/video/living/2009/02/16/missed.flight.madness.cnn